Showing posts with label Intermediaries. Show all posts
Showing posts with label Intermediaries. Show all posts

Sunday, April 2, 2017

The Shreya Singhal Judgement and Intermediary Liability: What is the Correct Legal Position?

About a week ago, on March 24, 2017, I was part of a panel discussion organised in New Delhi by the Centre for Communication Governance of NLU Delhi to commemorate the Shreya Singhal judgement. Since I led the team which challenged the intermediary liability regime on behalf of the Internet and Mobile Association of India as part of the batch of Shreya Singhal petitions, my views were sought on the actual impact of the judgement on intermediary liability regime in the two years that have passed since the verdict. In this post, I will expand on the views I expressed in the panel discussion on the legacy of Shreya Singhal. On a different note, those interested may read here the storified version of my live updates on Twitter on the arguments in Shreya Singhal.

In April 2015, I had written that while the judgement was certainly a welcome and necessary step forward in preserving the democratic nature of the internet and to ensure that unconstitutional limitations were not imposed on exercise of free speech and expression citing the nature of the medium, the Supreme Court did miss a historic  opportunity to strike a more comprehensive and nuanced position in so far as intermediary liability was concerned. This is evident from the cursory manner in which the Supreme Court dealt with the challenge to Section 79(3)(b) of the Information Technology Act, 2000 and Rule 3 of the Intermediary Guidelines, 2011. The entire discussion relating to these provisions is limited to the last six paragraphs of the decision i.e. Paras 112-118, apart from the holding in Para 119(c). The analysis of the parent provision i.e. Section 79(3)(b) itself is to be found only in Paras 116 and 117.

In Para 116, the Court observed that in contrast to the take-down mechanism under Section 79(3)(b), blocking of content on websites under Section 69A of the Act was possible (a) through issuance of a reasoned order by a Designated Officer applying the procedural safeguards provided under the Act and the 2009 Rules or (b) under the order of a competent court directing the Designated Officer to block a website or content on a website. Importantly, the Court noted that under Section 69A, unlike under Section 79(3)(b), an intermediary was not expected to adjudicate on blocking of content under the provision. This led the Court, in Para 117, to read down “actual knowledge” under Section 79(3)(b) to mean receipt of a Court order directing the intermediary to expeditiously remove or disable access to content. To this extent, the judgement provided some much-needed respite to intermediaries who were caught in the crossfire between the issuer of the notice and their users to whom they were bound by the terms of use of their portals.

However, what is pertinent is that in reading down what constitutes ‘actual knowledge’, the Court did not expressly state in its analysis that receipt of or constructive notice of a notification of an appropriate government or its agency too would amount to actual knowledge. The reference to government notification is to be found at the end of Para 117 and that too in the context of Article 19(2). Extracted below is the relevant excerpt:

“Also, the Court order and/or the notification by the appropriate Government or its agency must strictly conform to the subject matters laid down in Article 19(2). Unlawful acts beyond what is laid down in Article 19(2) obviously cannot form any part of Section 79. With these two caveats, we refrain from striking down Section 79(3) (b).”

Extracted below is the conclusion of the Court in Para 119(c):

“(c) Section 79 is valid subject to Section 79(3)(b) being read down to mean that an intermediary upon receiving actual knowledge from a court order or on being notified by the appropriate government or its agency that unlawful acts relatable to Article 19(2) are going to be committed then fails to expeditiously remove or disable access to such material. Similarly, the Information Technology “Intermediary Guidelines” Rules, 2011 are valid subject to Rule 3 sub-rule (4) being read down in the same manner as indicated in the judgment.”

It could be inferred, based on the language of both excerpts, that receipt of or constructive notice of a notification of an appropriate government or its agency too would amount to actual knowledge. That being said, the further observation that Orders of the Court and Government Notifications must strictly conform to subject-matters laid down in Article 19(2) and that unlawful acts beyond what is laid down in Article 19(2) obviously cannot form any part of Section 79, has given rise to three different interpretations:

1.       Interpretation 1: Since Court Orders and government notifications must conform to Article 19(2), it must obviously only relate to content that attracts Article 19(1)(a). Therefore, receipt of court order or government notification as actual knowledge is a safeguard that applies only to content which falls under Article 19(1)(a). The consequence of this is that mere cease and desist notices would continue to constitute actual knowledge in relation to content which falls outside the ambit of Article 19(1)(a). This defeats the very ratio of the Supreme Court which was to not put the intermediary in the position of an adjudicator of the lawfulness of any content.

2.       Interpretation 2: Since, according to the Supreme Court, unlawful acts beyond what is laid down in Article 19(2) obviously cannot form any part of Section 79, the very applicability of Section 79 and the immunity granted thereunder to intermediaries does not extend to any unlawful act which falls outside Article 19(2). This obviously exposes intermediaries to legal action to unlawful acts which fall outside the ambit of Article 19(2) despite them playing the limited role of intermediaries.

3.       Interpretation 3: Court orders or government notifications constitute actual knowledge in all cases and in relation to all kinds of content. Where the content is relatable to Article 19(1)(a), the limitations and safeguards of Article 19(2) kick in and apply to Court orders as well as Government notifications.

In my view, the third interpretation is perhaps the most faithful to the language and intent of Section 79, as well as to the Supreme Court’s ratio behind reading down the meaning of actual knowledge and introducing Article 19(2) in the context of free speech. 

Friday, October 12, 2012

Rights of an Intermediary under the Information Technology Act: Intermediary Guidelines

In three earlier posts I have discussed the Information Technology (intermediaryguidelines) Rules, 2011 which were notified by the Ministry of Information Technology of the Government of India on April 11, 2011. The Rule that appears to be giving sleepless nights to intermediaries is Rule 3, which has 11 sub-rules. Only those sub-rules of Rule 3 which are relevant to this post are reproduced below:

3. Due diligence to be observed by intermediary — The intermediary shall observe following due diligence while discharging his duties, namely : —
(1)  The intermediary shall publish the rules and regulations, privacy policy and user agreement for access-or usage of the intermediary's computer resource by any person.

(2) Such rules and regulations, terms and conditions or user agreement shall inform the users of computer resource not to host, display, upload, modify, publish, transmit, update or share any information that —
(a) belongs to another person and to which the user does not have any right to;
(b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c)  harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights;
(e) violates any law for the time being in force;
(f)  deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or  programs designed to interrupt, destroy or limit the functionality of any computer resource;
(i)  threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

(3) The intermediary shall not knowingly host or publish any information or shall not initiate the transmission, select the receiver of transmission, and select or  modify the information contained in the transmission as specified in sub-rule (2):
provided that the following actions by an intermediary shall not amount to hosting, publishing, editing or storing of any such information as specified in sub-rule: (2) —
(a)  temporary or transient or intermediate storage of information automatically within the computer resource as an intrinsic feature of such computer resource, involving no exercise of any human editorial control, for onward transmission or communication to another computer resource;
(b) removal of access to any information, data or communication link by  an intermediary after such information, data or communication link comes to the actual knowledge of a person authorised by the intermediary  pursuant to any order or direction as per the provisions of the Act;

(4) The intermediary, on whose computer system the information is stored or hosted or published, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned in sub-rule (2) above, shall act within thirty six hours and where applicable, work with user or owner of such information to disable such information that is in contravention of sub-rule (2). Further the intermediary shall preserve such information and associated records for at least ninety days for investigation purposes.

The common assumption appears to be that Sub-rule 4 requires the intermediary to take down material upon receipt of notice from an affected person within 36 hours, without asking any questions or without having the freedom to apply his mind. I don’t think this assumption is reflective of the true position of the law.

This is because sub-rule 4 says the intermediary shall act within 36 hours and “where applicable, work with user or owner of such information to disable such information that is in contravention of sub-rule (2)”. The reference in the provision is to "information that is in contravention of sub-rule(2)", and not information that is claimed by the aggrieved person as contravening sub-rule (2). Therefore, there is no requirement to blindly take down material within 36 hours just because notice has been received from an “affected person”. The only requirement is to "act within 36 hours", which means to do something concrete to redress the grievance of the affected person.

What happens when the "affected person" claims that information sought to be taken down attracts sub-rule 2(d), which refers to infringement of IP rights? Here too, the caveat applies. This means the intermediary has the right to determine if the information sought to be taken down is indeed infringing the IP rights of the affected party.

This is also borne out from an interpretation of Sections 79, 81 and Proviso to Section 81. Following are the said provisions:

Section 79. Exemption from liability of intermediary in certain cases –
(1) Notwithstanding anything contained in any law for the time being in force but subject to the provisions of sub-sections (2) and (3), an intermediary shall not be liable for any third party information, data, or communication link made available or hosted by him.
(2) The provisions of sub-section (1) shall apply if the function of the intermediary is limited to providing access to a communication system over which information made available by third parties is transmitted or temporarily stored or hosted; or
(b) the intermediary does not -
(i) initiate the transmission,
(ii) select the receiver of the transmission, and (iii) select or modify the information contained in the transmission;
(c) The intermediary observes due diligence while discharging his duties under this Act and also observes such other guidelines as the Central Government may prescribe in this behalf.
(3) The provisions of sub-section (1) shall not apply if -
(a) the intermediary has conspired or abetted or aided or induced, whether by threats or promise or otherwise in the commission of the unlawful act;
(b) upon receiving actual knowledge, or on being notified by the appropriate Government or its agency that any information, data or communication link residing in or connected to a computer resource, controlled by the intermediary is being used to commit the unlawful act, the intermediary fails to expeditiously remove or disable access to that material or that resource without vitiating the evidence in any manner.
Explanation: For the purposes of this section, the expression "third party information" means any information dealt with by an intermediary in his capacity as an intermediary

Section 81: Act to have overriding effect- The provisions of this Act shall have effect notwithstanding anything inconsistent therewith contained in any other law for the time being in force.
Provided that nothing contained in this Act shall restrict any person from exercising any right conferred under the Copyright Act, 1957 (14 of 1957) or the Patents Act, 1970 (39 of 1970)

A combined reading of Sections 79, 81 and the Proviso to 81 bears out the following:
A. Section 79 prevails over any provision contained in any law, which includes all other provisions of the Information Technology Act (including Section 81 of the Act).

B. Section 81 says the provisions of the IT Act (including Section 79) shall prevail over any “other law” (which means laws other than the IT Act).

C. The Proviso to Section 81 says that the exception to the over-riding effect of the IT Act under Section 81 are the rights available to any person under the Copyright Act or the Patents Act. This means that neither Section 79 nor Section 81 or any other provision of the IT Act truncates or limits the exercise of the legitimate rights available to “any person” under the Copyright Act or the Patents Act.

D. Critically, the reference to “any person” in the Proviso is not just to a right owner. In fact, it includes all third parties who are entitled to exercise fair use and fair dealing rights under the Copyright Act and Patents Act. This includes intermediaries.

Therefore, an intermediary has the right to decide whether or not the material sought to taken down by an IP right owner amounts to an infringement. If the material does not infringe any right, and has been uploaded in exercise of the intermediary’s legitimate rights under the Copyright or Patents Act, he need not take down the material.

Comments and Corrections are Welcome!

Saturday, September 29, 2012

Blocking of Websites under the Information Technology Act

I received a few queries recently on the law regarding blocking of websites and remedies under the law against blocking. These queries were in the wake of the government's recent directions to block twitter handles of prominent journalists and commentators who were critical of the government's policies. I had an opportunity to address the issue in another forum last month. This post reiterates the broad points addressed by me in that forum.
Under the Constitution, the Government cannot muzzle free speech except if a reasonable restriction is imposed in order to preserve the sovereignty and integrity of the country, national security, friendly relations with foreign States, public order, decency or morality, or in relation to contempt of court, defamation or incitement to an offence (Article 19(2) of the Constitution)
MECHANISM UNDER THE IT ACT TO BLOCK WEBSITES
Below is Section 69A of the Information Technology Act, 2000, which was inserted in the Act through the Information Technology (Amendment) Act, 2008 (available here):
“69A. (1) Where the Central Government or any of its officer specially authorised by it in this behalf is satisfied that it is necessary or expedient so to do in the interest of sovereignty and integrity of India, defence of India, security of the State, friendly relations with foreign States or public order or for preventing incitement to the commission of any cognizable offence relating to above, it may subject to the provisions of sub-section (2), for reasons to be recorded in writing, by order, direct any agency of the Government or intermediary to block for access by the public or cause to be blocked for access by the public any information generated, transmitted, received, stored or hosted in any computer resource.
(2) The procedure and safeguards subject to which such blocking for access by the public may be carried out, shall be such as may be prescribed.
(3) The intermediary who fails to comply with the direction issued under sub-section (1) shall be punished with an imprisonment for a term which may extend to seven years and also be liable to fine.”
A reading of Sub-section (1) of Section 69 informs us that the provision may be invoked to preserve public order or to prevent incitement to the commission of any cognizable offence which relates to the areas mentioned in the provision.
The procedure for blocking of websites referred to in Sub-section (2) of Section 69 was notified in October 2009. This was called Information Technology (Procedure and Safeguards for Blocking of Access of Information by Public) Rules, 2009 (available here).
In cases of emergency, the Govt may invoke Rule 9 of the Blocking Rules which is titled “Blocking of Information in cases of Emergency”.
Under Rule 9, a request is made by any govt department or agency to the Designated Officer (click the hyperlink to check the relevant notification on Designated Officer) under the Rules asking for blocking of information. The Designated Officer evaluates the request and forwards it to Secretary of the Department of Information Technology with his recommendations.
Upon receipt of the request and recommendations from the Designated Officer, if the Secretary, DIT is of the opinion that the information must be blocked, he issues an appropriate interim order to an intermediary such as an internet service provider or web-hosting service provider. The interim order could be to block the website/information which is deemed harmful. 
Critically, under the Rules, Neither the intermediary nor the owner of the information/website needs to be heard before the interim order for blocking is issued.
Within 48 hours of the interim order directing blocking of the website, the Designated Officer must place the request for blocking of the website for final determination before a Committee consisting of the Designated Officer, representatives from Law Ministry, Home Affairs and Information & Broadcasting and the Indian Computer Emergency Response Team.
In the meantime, the Designated Officer must issue notice to the intermediary against whom the interim order was passed, giving the intermediary at least 48 hours from the receipt of the notice to appear before the Committee.
The Committee considers the defense/reply offered by the intermediary with respect to the blocked information, after which the Committee forwards its recommendations to the Secretary, DIT. Based on the recommendations, the Secretary may issue final orders for blocking of the information.
This, in a nutshell, is the procedure the Govt is expected to follow when a website is blocked in cases of emergency.
HOW CAN INTERMEDIARIES/WEBSITES CHALLENGE THE BLOCKING OF INFORMATION?
Under the Information Technology Act, there is a Cyber Appellate Tribunal which sits in appeal over certain orders passed under the Act. Section 57 of the Act tells us which orders may be appealed before the Tribunal. However, an order under Section 69A does not appear to fall within Section 57. 
Simply put, there does not appear to be a provision for appeal before the Tribunal against orders of blocking of information passed under Section 69A. The only option that aggrieved intermediaries or websites have is to approach High Courts challenging the decision of the Secretary, DIT in a Writ Petition filed under Article 226 of the Constitution.

Comments and Corrections are Welcome!

Thursday, April 19, 2012

Snippet: Information Technology Intermediary Guidelines to be Reviewed


On April 24, 2012, the Upper House of the Indian Parliament, the Rajya Sabha, may consider a motion to repeal the Intermediary Rules under the Information Technology Act, which were notified last April.

It appears that most of the members of the Opposition share the view that the Rules pose an unreasonable restriction on the freedom of expression, besides being unduly harsh on intermediaries. NASSCOM too seems to be of the same opinion.

The Internet and Mobile Association of India (IMAI) appears to have written to the Minister for Communications expressing their concerns on the vagueness of the Rules. Mr.Subho Ray of IMAI reportedly has said:

“We have asked them to clarify what exactly we are expected to do in 36 hours of receiving a take-down notice and also, who can send such a notice. Everybody can't be an affected party”

We will keep an eye on the developments and keep our readers posted.

Sunday, April 15, 2012

Snippet: Delhi High Court Applies Information Technology Intermediary Guidelines


In a decision delivered on March 30, 2012, the Delhi High Court invoked Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011 in a suit for defamation filed by spiritual teacher Nirmaljit Singh Narula, also known as “Nirmal Baba” against a website Hubpages.com, and one of its anonymous writers/”hubbers”. 

Reportedly, an article was written by the anonymous hubber on the site against Nirmal Baba titled “Is Nirmal Baba a Fraud?” Despite being served by a legal notice, Hubpages did not remove the allegedly defamatory content, which the Court held as being violative of the Intermediary Rules.

Besides issuing a temporary injunction against the website and the hubber, the Court directed that the Registry wherein the website is registered, shall block access to the site if the site did not take down the allegedly defamatory content within 36 hours of the order being passed. The Court further ordered the website to disclose the identity of the anonymous hubber.

In my limited knowledge, this appears to be one of the few cases where the Intermediary Rules have been applied by a Court since their notification last year.

Tuesday, March 6, 2012

Stale News: Intermediary Rules under the Information Technology Act Challenged

An advocate from Kerala Mr.Shojan Jacob has filed a writ petition challenging the Information Technology (Intermediary Guidelines) Rules, 2011.

Bar and Bench has reported this development, which was brought to my attention by Mr.Aditya Arun Kutty, Advocate before the High Court of Delhi.

Reportedly, Rule 4 of the Intermediary Guidelines and Rules 8 and 16 of the Information Technology (Procedure and Safeguard for Blocking of Access to Information by Public) Rules, 2009 have been challenged as being illegal, arbitrary and unreasonable. It has also been alleged in the petition that the Rules curtail fundamental freedoms of speech and expression.  Rule 4 of Guideline Rules is as follows:

(4) The intermediary, on whose computer system the information is stored or hosted or published, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned in sub-rule (2) above, shall act within thirty six hours and where applicable, work with user or owner of such information to disable such information that is in contravention of sub-rule (2). Further the intermediary shall preserve such information and associated records for at least ninety days for investigation purposes.

The requirement of taking down the content within 36 hours of being apprised of the content could be accused of not affording the intermediary sufficient time to apply his mind to the content, and decide if at all there is an infraction of a third party’s legitimate interests. On the other hand, it could be said that given the lightning speed with which the medium is capable of creating a multiplier effect if the content is indeed damaging, 36 hours could be justified on the grounds of “intelligible discrimination” when compared to other media.

In other words, the basic question that ought to be asked is- why should take down rules apply against an intermediary when it comes to the internet, when the norm applied to print medium is different? It would be interesting to see how the issue is dealt with by the Kerala High Court.

Among the reliefs sought in the petition are guidelines to the Centre from the court to the effect that owners of content, which is sought to be taken down, must be given prior notice before the content is banned. Also, after the content is taken down, a reasoned order must follow clearly stating the objections and the basis for the objections to the content.

In short, the petition seeks infusion of principles of natural justice in the Rules. Not an unreasonable petition, but given the wind blowing these days, this petition may draw the ire of the establishment for raising genuine concerns.